An online portal to streamline and access the important and helpful services provided in the region.
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The Parkcrest Municipality has a population of about 1.5 million residents. It's growth can be credited largely to immigration and transportation infrastructure: several highways serve the region and with a large transportation hub located within its boundaries.
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The Opportunity
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Clinics are overstaffed or understaffed
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Little to no visibility into the distribution of residents to practitioners across the province
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The Ask
Provide a documented recommendation to integrate services billing with the online Resident Hub, within the constraints of providing the optimal user experience to residents, within municipality's budget, and feasible for the business to implement
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* This project has been modified with specific details and metrics removed in accordance with client Non-Disclosure Agreement guidelines.